Manor OS
Support
We are happy to help.
What is Manor OS?
Manor OS turns your iPhone into a home energy auditor. Scan rooms with LiDAR, photograph equipment labels so the app can read model numbers and efficiency ratings, add your utility bills, and get an A to F efficiency grade, a room-by-room breakdown, prioritized upgrade recommendations, and a shareable PDF report. Your data stays on your device.
Email omer@manoros.com. Please include your iPhone model, iOS version, and a short description of what happened.
Frequently asked questions
Which iPhones does Manor OS work on?
Room scanning needs an iPhone with a LiDAR scanner: iPhone 12 Pro, 12 Pro Max, and later Pro models. The App requires iOS 17 or later. On an iPhone without LiDAR you can still add equipment, appliances, and bills, but you cannot scan room dimensions with the camera.
Do I need an account or an internet connection?
No account is needed. Auditing, scanning, and reports work on your device. An internet connection is only used by Apple’s services for address suggestions and maps.
How do I delete my data?
To delete a home, swipe it on the home list and confirm. You can also delete individual rooms, equipment, and appliances inside a home. To remove everything, delete the Manor OS app from your iPhone. Because your data is stored only on your device, there is nothing for us to delete on a server.
Is my data private?
Yes. There are no accounts, no analytics, no advertising, and no tracking. Your audit data and photos stay on your iPhone. Read the full Privacy Policy.
Why does the app ask for camera, photos, location, and notifications?
Camera: to scan rooms and photograph equipment labels. Photos: only if you import a bill image. Location: optional, to suggest your climate zone. Notifications: optional, for a monthly reminder. You can change these any time in iOS Settings > Manor OS.
The scan or label reading is not accurate. What can I do?
Scan in good light, move slowly, and keep the iPhone steady. For labels, get close and avoid glare. If something still looks wrong, email us with details and we will look into it.
How do I share or export my report?
Open your home report and use the share or PDF export button. The file goes only where you send it using the iOS share sheet.
Are the savings and grades guaranteed?
No. They are estimates to help you plan. Please check the Terms of Service, and confirm incentives and costs with a qualified professional before you buy or install anything.